1. Introduction

This website is operated by Spital Männedorf AG, which is based in Switzerland (Männedorf Hospital).

Based on Article 13 of the Swiss Federal Constitution and the federal data protection regulations, every person has the right to protection of their privacy as well as protection against misuse of their personal data. We want you to know which data we collect, store and process. In doing so, we adhere to the requirements of the applicable data protection laws.

2. Which is the responsible body in terms of data protection?

The responsible body in the sense of data protection law for the collection, processing and use of your personal data is Spital Männedorf AG (Asylstrasse 10, 8708 Männedorf). Please direct any inquiries about this statement or concerns in connection with data protection to the following address: datenschutz@spitalmaennedorf.ch.

3. Which data is collected and processed and for what purposes?

In general: We process personal data of our users only to the extent necessary to provide a functional website and that necessary for our content and services. The processing of our users' personal data only takes place with the consent of the user. An exception applies in cases where obtaining prior consent is not possible for practical reasons and the processing of the data is permitted by legal regulations.

We process your data for different purposes, which can be grouped into the following categories:

  • Services: Männedorf Hospital stores and processes your personal data for the purpose for which you have voluntarily provided us with this data, in connection with the services we offer. This includes, among other things, the provision of our services, processing of complaints, organization of courses and further training, etc.
  • Talent management: Männedorf Hospital stores and processes personal data to identify potential candidates and to recruit new employees.
  • Communication: Männedorf Hospital stores and processes personal data for the provision, administration and execution of customer communication by mail, telephone and via electronic means of communication. This also includes the organization and implementation of market research and opinion surveys.
  • Analysis: The use of the website can be recorded and analyzed with regard to your needs and interests on an individualized or anonymous basis (see also below under cookies or web analysis). In order to provide you with targeted information about products or services, we use evaluation tools (see below). Männedorf Hospital may also use this data for marketing purposes.
  • Statistics: Männedorf Hospital compiles statistical evaluations based on anonymized user data. This is intended to serve the continuous improvement of our website and services.

The processing of your personal data by us for the above purposes is based on our legitimate interests pursuant to Art. 6 (1) lit. f DSGVO, including the recruitment, selection and management of employees, the provision of credible and relevant communications, and the development of our business. In addition, it may be necessary for us to process your personal data to comply with applicable law.

In the event that we are unable to identify you from the information you provide, we reserve the right to withhold services or information. While you have the right not to provide us with information requested, this may limit our ability to assist you or respond to your requests.

Activity and usage data

Each time you visit our website, our system automatically collects data and information from the computer system of the calling computer.
The following data is collected:

(1) Information about the browser type and version used
(2) The user's operating system
(3) The user's Internet service provider
(4) The user's anonymized IP address
(5) The date and time of access
(6) Web pages from which the user's system accesses our website
(7) Web pages accessed by the user's system through our website
(8) Language and country settings
(9) Location-related data

Personal data that you provide to us online: This may be data that you provide to us, for example, by filling out online forms or by registering, such as registering for courses or downloading informational material. This personal data may include your surname, first name, date of birth or age, gender, address, telephone numbers, e-mail addresses, etc. We will inform you about the purpose of the data processing during the registrations or orders and refer to this privacy policy.

Personal data in connection with communications by telephone, fax, e-mail, voice messages or text messages (SMS). If you contact us via the contact options offered, your details and content will be stored so that they can be used to process and respond to your inquiry.

Use of personal data for direct marketing and advertising purposes

Spital Männedorf may use your personal data to provide you with information about our services or those of third parties that we consider relevant to you. With your express consent, we may share your personal data with these third parties for specific marketing purposes.

You may time at any time ask us not to contact you regarding our services and to refrain from sharing your information with others for this purpose. To do so, you can contact us, or if applicable, click the "unsubscribe" button in promotional emails.

4. Use of cookies

Our website uses cookies. When you visit our website and agree to the use of cookies, a cookie is stored on your device. This is a small file in the memory of your device that allows us to recognize that your device has accessed our website. You cannot be directly identified from the cookie. The following data is stored and transmitted in the cookies:

  • Log-in information
  • Information about the browser type and version used
  • The operating system of the user
  • The Internet service provider of the user
  • The anonymized IP address of the user
  • Date and time of access
  • Websites from which the user's system accesses our website
  • Web pages that are called up by the user's system via our website
  • Language and country settings
  • Site-related data

We also use cookies on our website that allow us to analyze user interactions. In this way, the following data can be transmitted:

  • Search terms entered
  • Frequency of page views
  • Use of website functions
  • Search results

When calling up our website, the user is informed about the use of cookies for analysis purposes and his consent to the processing of personal data used in this context is obtained. In this context, there is also a reference to this privacy policy. The use of interactive offers is only possible with cookies.

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after changing the website. The use of the analysis cookies is additionally for the purpose of improving the quality of our website and its content. Through the analysis cookies, we learn how the website is used and can thus constantly optimize our offer.

Cookies are stored on the user's computer and transmitted from it to our website. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your Internet browser, you can disable or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website in full.

5. How do we use web analytics technologies?

We use so-called web analysis or tracking technologies to constantly improve our website.

We mainly use Google Analytics, a web analytics service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To deactivate Google Analytics, Google provides a browser add-on at http://tools.google.com/dlpage/gaoptout?hl=de.

The information generated by the Google Analytics cookie about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google and will only pass it on to us in anonymized form.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Google complies with the data protection provisions of the "Privacy Shield" agreement and is registered with the "Privacy Shield" program of the U.S. Department of Commerce and uses the information collected to evaluate the use of our website, to compile related reports for us and to provide other related services to us. You can learn more about this at http://www.google.com/intl/de/analytics/privacyoverview.html.

For more information about Google Analytics and links to Google's privacy policy and the tool to deactivate Google Analytics, please visit https://support.google.com/analytics in the section Protection and security of your data.   

We also use Google Ads, and within the framework of Google Ads the conversion tracking. Google Ads places a cookie for conversion tracking on the hard drive of your computer (so-called "conversion cookie") when you click on an ad placed by Google. These cookies lose their validity after 30 days and are not used for personal identification. If you visit certain pages on our website, Google and we can recognize that you clicked on the ad and were redirected to this page.

If you do not wish to participate in tracking, you can refuse the setting of a cookie required for this - for example, by means of a browser setting that generally deactivates the automatic setting of cookies - or set your browser so that cookies from the domain "googleleadservices.com" are blocked.

The information obtained with the help of conversion cookies is used to create statistics. Through these statistics, we learn the total number of users who clicked on the ad placed by Google and accessed a page tagged with a conversion tracking tag.

In addition to conversion tracking, we also use the remarketing function of Google and other providers to reach users who have already visited our website. This allows us to present our advertising to target groups that are already interested in our products or services. Google Ads also uses user behavior on websites in Google's advertising network ("display network") over the last 30 days and the contextual search engine to determine the common interests and characteristics of users of our website. Based on this information, Google Ads then finds new potential customers for marketing purposes whose interests and characteristics are similar to those of the users of our website.

6. Social media

We use social media to present our work through popular and up-to-date communication channels. Each social medium has its own guidelines according to which your personal data is processed when you visit its pages. For example, if you watch one of our videos on YouTube, you must explicitly agree to accept cookies on the YouTube page. The same applies to Facebook, XING, Instagram and LinkedIn.

If you have any concerns or questions about the use of your personal information, you should read the privacy policies of those services carefully before using them.

7. Sharing your data

We may share your personal information with third parties for the purposes set forth in Section 3. These third parties include, but are not limited to: Other companies, agencies, outside consultants, our third party service providers and contractors (such as any email providers, application platform or website support service), government agencies such as law enforcement and regulatory agencies and dispute resolution bodies (or any other entities to which we have been legally or judicially required to disclose), and any individuals or entities to whom data may be disclosed based on consent from you.

If we disclose your personal data to third parties who process your data on our behalf, we take all reasonable steps to ensure that these third parties take appropriate technical and organizational measures to protect your data and are bound to do so by confidentiality provisions and legal regulations. Any disclosure of your personal data will be in compliance with legal requirements. This means that such data processing is subject to appropriate data processing agreements to ensure that data is used exclusively for the clearly defined purposes and that third parties contracted by us maintain appropriate security measures to protect your personal data.

We may also disclose your personal information if we are required to do so to comply with applicable laws and regulations, in the event of legal proceedings, at the request of the competent courts and authorities, or as otherwise required by law, or if we believe it is necessary to protect and defend our rights or property.

8. How long will my data be stored?

All stored personal data will - as soon as it is no longer required for the purposes for which it was collected, the user contract has ended or you request this - be deleted immediately and irretrievably, unless Männedorf Hospital is obliged to retain it by law. Anonymized data that does not reveal the user may, however, be used for internal purposes beyond this.

If you apply for a position, we will store your personal data for future recruitment purposes in accordance with your consent. In the event of any disputes regarding the hiring process, your personal data may be stored for up to 180 days after the completion of the hiring process.

9. How do we protect your data?

We store your data in paper or electronic form in folders and databases. We have taken legally required protective measures to protect the personal data we store from misuse, interference and loss, as well as access, modification or disclosure by unauthorized persons. Spital Männedorf uses various technical security measures. These include a number of systems and communication security measures, as well as the secure storage of paper documents and the encryption of data. In addition, access to your personal data is restricted exclusively to the necessary group of persons.

We have taken technical and organizational measures to ensure that the regulations on data protection are observed both by us and by external service providers working for us. In the case of unencrypted transmission on an open network (for example, when you send us messages or other information), data can nevertheless be read, modified or destroyed by unauthorized third parties under certain circumstances. Any transmission of data to or from the website is therefore at the user's own risk.

10. What rights do I have?

You are entitled to request information about your stored personal data at any time. In addition, you may at any time request the controller to correct, transfer, partially or completely delete and block individual personal data, provided that this request does not conflict with any statutory retention obligations. You may also exercise your right to object to data processing at any time without giving reasons. Furthermore, under certain conditions, you have the right to lodge a complaint with the Data Protection Commissioner of the Canton of Zurich.

11. How will this statement be updated?

We reserve the right to review, amend or supplement our privacy policy and the way in which we process personal data from time to time. We will post the amended privacy policy on our website at www.spitalmaennedorf.ch. Any amended terms will be effective upon publication.

12. Contact for questions and feedback on data protection

Questions regarding data protection can be directed to the following address: datenschutz@spitalmaennedorf.ch.

Männedorf, November 22, 2021